Do you know what is being said about you online? Your customers are probably using Twitter, Facebook, Yelp and other sites to talk about your business.
IMC has built the tools you need to monitor and build your online reputation. A well managed online reputation can help improve your search rankings and even improve your conversion rates when people read what your customers are saying about you.
Here is how our reputation management feature works:
- Reputation Monitoring Service - we work with third party data sources to monitor social media and report all of your social mentions. Links to your social mentions will show up on your dashboard.
- Proactive Reputation Building - the best way to suppress potential negative comments is to encourage your customers to write positive reviews. IMC can use email marketing to encourage reviews and can even help post those reviews on your website. IMC can even manage your social media presence.
- Reacting to Negative - if unflattering information does surface, IMC can help promote the positive content about your business to push down the negative information.
Need help with the content on your web site, social media site or blog? IMS has team of published individual authors and creative writers that can assist you. These talented individuals have the creativeness and imagination to manage your content and effective communicate your message to your audience
Watch your social mentions grow as you participate in social media.
View a chart that shows where people are talking about your company.
View the details of what was mentioned as well as the sentiment.